Application Administrator 1
Location: Bensalem, PA
Department: Information Technology
Reports To: Director of Information Systems
Employment Type: Full-Time, Exempt (Hybrid/On-site)
Experience Level: 0-2 years
Position Summary
HCSG is seeking an Application Administrator 1 to join our IT Applications team. This role supports the administration and configuration for SAAS and home grown applications. This is an excellent opportunity for an IT professional to build hands-on experience with enterprise application support in a fast-paced, growing organization. The ideal candidate need to be detail-oriented, eager to learn, and comfortable working in a small team
Key Responsibilities
- Support and troubleshoot issues in internally developed .NET applications, including diagnosing bugs, reviewing logs, and escalating complex issues to senior developers.
- Support user access reviews, security audits, and basic compliance/reporting requests.
- Collaborate with HR, Payroll, and business teams to gather requirements for enhancements and fixes.
- Participate in testing (UAT) for system updates, patches, and new feature rollouts.
- Assist with Workday integrations (EIBs, Core Connectors) and .NET-based data integrations between Workday and other business systems.
Qualifications
- Bachelor's degree in Information Technology, Computer Science, Management Information Systems, or a related field — or equivalent practical experience.
- 0–2 years of experience in application administration, IT support, or software development (internships and co-ops count).
- Foundational knowledge of .NET development (C#, ASP.NET) gained through coursework, internships, or personal/academic projects.
- Basic understanding of relational databases and SQL for querying and troubleshooting.
- Strong analytical and problem-solving skills with close attention to detail.
- Excellent written and verbal communication skills; ability to explain technical concepts to non-technical stakeholders.
- Ability to manage multiple tickets/tasks and prioritize effectively in a deadline-driven environment.
- Direct experience (internship, co-op, or entry-level role) working with Workday, including report writing (Workday Report Writer) or EIB/integration support preferred.
- Workday Pro certification (or in progress) is a plus but not required.
- Familiarity with REST/SOAP web services and API-based integrations.
- Experience with version control (Git) and ticketing systems (ServiceNow, Jira, or similar) preferred.
- Coupa expense platform administration and management experience is a plus.
- Azure data factory and web application management experience is a plus.
HCSG is proud to be an equal opportunity employer committed to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions, or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate.