Healthcare Services Group (HCSG) is currently seeking to fill the position of Time and Attendance Specialist to join our growing Corporate Team in Bensalem, PA!
Position Summary
- Deliver virtual training sessions to employees, managers, and support teams on timekeeping procedures and best practices
- Develop and update user guides, job aids, and recorded training materials
- Assist with onboarding new users and locations to the time and attendance system
- Participate in system upgrade testing, including validating functionality, identifying issues, and confirming successful fixes
- Work closely with IT and Payroll teams to document and resolve system-related concerns
- Monitor user questions and training gaps to recommend process or system improvements
- Help communicate changes related to timekeeping policies, processes, or system updates
- Maintain system documentation and track testing results for audits and compliance
Qualifications
- 2+ years of hands-on experience supporting and testing time and attendance systems (e.g., Epay, UKG, ADP, etc.)
- Skilled in facilitating both group webinars and one-on-one training sessions
- Strong attention to detail and ability to follow structured testing processes
- Excellent written and verbal communication skills
Technically proficient with:
- Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
- Virtual collaboration platforms (Microsoft Teams, Zoom, Webex)
- Video creation and editing tools such as Synthesia and Adobe Premiere Pro for developing training content and system walkthroughs.
Knowledge, Skills & Abilities:
- Ability to work under pressure.
- Ability to manage multiple priorities with frequent interruptions
- Practice of a high level of confidentiality with the utmost level of professionalism.
- Ability to quickly gain understanding of Company and Departmental objectives
- Ability to interact positively with all levels of HCSG employees
- Ability to work effectively with a team.
- Ability to work independently as needed to support the group effort.
Computer software:
- Proficient/or ability to become proficient within first 3 months in using computer and computer software, including but not limited to: MS Office, payroll system, time and attendance systems and other systems as required
What We Offer
HCSG offers a comprehensive array of benefits to support our associates and their family's health and well-being. Our goal is to promote welfare and health and enhance our associates' and their families' overall quality of life.
- Training - We take the development of our associates very seriously. Our promotions-from-within philosophy opens the door to a stimulating and robust career with HCSG!
- Employee Assistance Programs - FREE access for employees and their families for health, financial, and family services to support our employees' welfare and mental and physical health.
- Employee Recognition Programs - We strive to recognize employees who live out our Company Purpose and are committed to #GoingBeyond!
- Going Beyond Assistance Fund - A 501(c)(3) nonprofit formed by HCSG to serve as a charitable employer-sponsored disaster relief organization to provide emergency, hardship, and disaster assistance, to HCSG employees and their dependents or family members.
- Paid - Holidays and Vacation.
- Employee Stock Purchase Plan - Investment opportunity available to all eligible employees after two years of service.
- Benefits - FREE Telemedicine and Prescription Discount Program and an array of medical, dental, vision, and other supplemental health plans.
Why HCSG
At HCSG, you will find a fulfilling, collaborative, committed, stimulating, and structured environment to help you succeed in serving our communities. We offer engaging opportunities for every phase of your career. HCSG is committed to providing growth and leadership opportunities to see you succeed!
Our Company Purpose & Values
Our Purpose is Fostering Fulfillment in Communities.
Our Values, Integrity, Collaboration, Empowerment, Passion & Perseverance (aka Grit) influence our decisions and the actions that follow in and out of the workplace.
HCSG is proud to be an equal opportunity employer committed to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions, or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate.